Each vendor, at a minimum, will receive (1) Un-Announced and (1) Announced Audits (one of which is the Joint Comprehensive Audit) per calendar year. Vendors may have additional audits. These additional audits will be based on the vendor’s performance. After each announced and un-announced audit, the vendor will receive a DJJ Audit Score Summary Report from the DJJ Regional Treatment Services Specialist(RTSS). This report will contain: an Comprehensive Audit Score(Joint Comprehensive Audit Only); a Deficiency Report and a Corrective Action Plan Template, as applicable.
Please note, the vendor will have (3) separate Comprehensive Audit Scores, one from each agency, for the Joint Comprehensive Audit and these scores will be posted and labeled on each agency’s public website.
If the vendor wished to appeal the DJJ Audit Summary Report, they must do so in writing within 5 business days from receipt of the RBWO Audit Outcome Letter and the DJJ Audit Summary Report. . The Appeal letter must contain: Deficiencies they disagree with; why they disagree; and describe the actions\resolution being requested. The Appeals Letter must be sent to the Operations Manager 2 for Residential and After-Care Services.
The DJJ Scorecards are published on the public DJJ website. Providers will receive an overall score and corresponding grade for each completed DJJ Audit. The Full Audit Detail Report will be made available to each vendor upon request.
The following tables outline the scoring measures and categories:
DJJ AUDIT MEASURES |
CCI & CPA |
Youth Safety & Security |
30% |
Programming & Services |
25% |
Quality of Care |
25% |
Program Administration |
20% |
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TOTAL |
100% |
DJJ has implemented the following incentive credits designed to encourage performance at more than the minimum level of expectation.
INCENTIVE CREDIT |
CCI & CPA |
Active Agency Accreditation that is recognized by DJJ |
2pts. per Audit Scorecard |
Acceptance and Placement of DJJ youth of 70% or more of their current population |
2pts. per Audit Scorecard |
Zero PREA related incidents over the last 90 days |
2pts. per Audit Scorecard |
Scores and sub scores are calculated by summation of provider’s performance measure by the total measure. All the calculations are percentage based.
Vendors will receive an overall score based on a 100-point scale. Vendors will receive a numerical score and a corresponding letter grade on each audit.
Scores are used for assisting DJJ staff with making the appropriate placement, contract evaluation and enforcing performance accountability.
The chart below describes the range of numerical scores and the corresponding letter grade.
SCORE |
GRADE |
97-100 |
A+ |
90-96 |
A |
80-89 |
B |
70-79 |
C |
60-69 |
D |
0-59 |
F |
DJJ’s acceptable provider performance has been set at 75% or higher. Providers are expected to maintain at least a 75/C+ or higher on Joint Comprehensive Audits. Providers who earn a score of less than 75% on (3) consecutive Joint Comprehensive Audits and/or Safety Reviews will be subject to admissions suspensions and other remedies as appropriate in order to address the performance deficiencies identified. Technical assistance will be provided by DJJ staff to vendors to address poor performance as needed.
Technical assistance will be provided by DJJ to assist vendors in areas of need. Providers who earn less than 75% on any three consecutive audits will be subject to admissions suspensions and other remedies as appropriate in order to address the performance deficiencies.
Additional Resources
RCCL:
https://rcctrails.dhs.ga.gov/public/publiclanding.aspx
DHS-OPM
https://www.gascore.com/providerscores/
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